About Us
TERROS is a community-based behavioral health organization that helps people recover from substance abuse, mental illness and other behavioral health problems. TERROS provides a wide range of services throughout Maricopa County, Arizona, including mobile crisis intervention, prevention of substance abuse and HIV/AIDS, outpatient treatment and specialized services to assist persons who have a serious mental illness.
TERROS VISION
Pursue Excellence
Values
- We seek to provide quality, professional, accessible, appropriate and effective services.
- We believe that all individuals should be treated with dignity and that services be provided with confidentiality and compassion.
- We believe that all individuals have a right to privacy and self-determination.
- We recognize the diversity of the community and seek to provide services that reflect those differences.
- We encourage innovation and growth within the staff and clients and promote flexibility within a changing environment.
- We recognize TERROS’ role as a vital link within the community’s human services network.
- We strive to provide leadership in planning, collaboration, and service delivery.
Mission
The mission of TERROS is to promote healthy psychological development and functioning of children, adolescents, adults and families, as well as schools, neighborhoods, organizations, and businesses throughout Maricopa County and other communities we serve through the provision of community based behavioral health, prevention, education, and treatment services.

TERROS Board of Directors 2008
-
- Steve Haynes, Chair
- Lieutenant Phoenix Police Department
-
- Don Newman, Immediate Past Chair
- Attorney Keller, Keller & Newman
-
- Hank Radda, Vice Chair
- School of Advance Studies University of Phoenix
-
- Karen Pitico, Secretary
- Support Services Superstition Mountain Mental Health
-
- Gloria Guiterrez, Member
- Organizational Effectiveness Educator ARAMARK at Scottsdale Healthcare
-
- April Edwards, Member
- Director Global Nomad
-
- Krista Horwath, Member
- Health Education Consultant MJH Nutrition Services, LLC
-
- Jeff Wolf, Member
- Attorney Greenberg Traurig L.L.P.
-
- Mark Talla, Treasurer
- J. Mark Talla Advisory Services
-
- Buffy Wooten, Member
- Clinical Psychologist Phoenix Professional Associates
-
- Ken LaFleur, Member

TERROS Administrative Team
-
- Dale Rinard, President / CEO
-
- Penny Free, Executive Vice President
-
- Peggy Chase, Senior Vice President Operations and Chief Financial Officer
-
- Larry Villano, Vice President Crisis and Prevention Services
-
- Robert Bodine, Vice President Human Resources
-
- Sherry Hensen, Vice President Clinical Standards
-
- Ron Carpio, Vice President Families F.I.R.S.T.
-
- Manuel Medina, Vice President Diversity
-
- Tiara Crouse, Vice President Outpatient Services