TERROS Behavorial Health Services · People Care by Caring People · Phoenix, Arizona

Registration is now open for the TERROS hosted Sixth annual Cesar Chavez Conference on March 26, 2010. The conference, “Overcoming Barriers of Health Disparities:  Diversity, Civility and Acceptance in Behavioral Health” recognizes and pays tribute to human rights icon, the late Cesar E. Chavez.  Plenary speakers include Dr. Antonia Darder, distinguished Professor of Education and Latino/Latina Studies at the University of Illinois, Urbana-Champaign and Timothy P. Condon, Ph.D., Deputy Director of the National Institute on Drug Abuse, part of the National Institutes of Health. 

Admission is free and includes a continental breakfast and lunch.  Participants will earn 7 continuing education units (CEU) for attending the conference.  Please note that registration is on a first come, first served basis.  Please click here to access the registration form.                  

For those traveling from out of town, a block of rooms are availabale at a discounted rate at the Embassy Suites at 2630 East Camelback Road, Phoenix, Arizona 85016, phone 602-955-3992.  Please mention the TERROS Cesar Chavez Conference.

Click here for registration form

The Access to Recovery (ATR) program was recently awarded to TERROS and is now in operation. This program is offered free of charge. There are only two requirements for people in the community to be eligible for this program; they must have to have tried or used methamphetamine in the last 90 days and must be 18 years of age or older.  For more information please contact Erin Corby at 602-302-7832 or Erinc@terros.org or you can contact the TERROS call center 602-685-6000 ext. 1950.

Our “Discovery Tree” was unveiled at the TERROS 40th Anniversary Celebration and will adorn the hall at the Central administrative office. Each leaf of the sculpture signifies an important landmark in our history. The blank leaves are reserved for future milestones as TERROS continues to serve the community.  The ‘Discovery Tree’ was funded mostly from donations and was constructed with recycled metal pieces. The metal has a rustic patina for continued beauty in years to come.

 Thanks to Donovan Lusk for her vision, research and dedication and to Chris Farrell, a local artist who designed and created this amazing sculpture.

TERROS takes recovery seriously, and understands that a key element of recovery is treating persons served with dignity and respect. TERROS also knows that if the agency does not treat its front line staff and other customers with dignity and respect, the people served could suffer as well. For almost a decade, CEO Dale Rinard and Vice President of Crisis and Prevention Services Larry Villano, have been providing management staff with a practical tool called the Coaching Conversation Model, which embodies recovery values. As part of the Coaching Clinic, management staff members are taught that their staff very likely has the best solutions and how to elicit these solutions using a “coach” approach. In the Introductory Coaching Clinics, supervisory staff members from every level learn not only the mechanics of the coaching conversation, but how this mode can serve as an important tool to demonstrate dignity and respect to their staff. Read more…

The Survey Results

Few things are more important to an organization’s success than employee’s opinions about their jobs, how they feel about themselves at work, and how they experience their supervisors and peers. For nine years TERROS has been tracking employee opinions with the Gallup Organization’s scientifically researched survey – The Gallup Twelve Questions. Read more…

CARF International recently awarded TERROS its third Three- Year Accreditation.  This accreditation decision represents the highest level of accreditation that can be awarded to an organization and shows the organization’s substantial conformance to the CARF standards.  Read more…

In September, TERROS was a proud sponsor of the Art of Recovery Expo. The event celebrated National Recovery Month, and aimed to raise awareness on the effectiveness of treatment and the hope of recovery. Dr. Chaney, TERROS Medical Director and Tiara Crouse, Vice President of Outpatient Services presented Rx Jeopardy, an informational and participatory journey into the dangers of prescription drug abuse.

Since 1969, TERROS has been touching people’s lives in the community.  Founded by a group of young people dedicated to helping others struggling with substance abuse crises, TERROS was the Phoenix area’s first substance abuse treatment program.  Read more…